Cabin Crew Level 3

Cabin Crew Level 3 Overview 

The role of an air cabin crew member is to primarily ensure customers safety at all times whilst onboard the aircraft. They also provide excellent customer service to customers throughout the flight. They are trained to deal with security and emergency situations which may arise and can administer first aid to customers. Cabin crew may work for commercial organisations, working with large volumes of customers, or may work with small groups of customers on smaller aircraft. To achieve this, cabin crew are required to adapt to the needs of a wide range of individuals and customers and will need to understand how their needs can be accommodated. This may be from supporting nervous customers, individuals with young children, and those with special dietary or medical requirements. Some cabin crew may work as part of the armed forces, providing services for Royalty, Ministers and other dignitaries.

Duration

The apprenticeship typically takes a minimum of 12 months (excluding EPA period)

Level 

This apprenticeship standard is set at level 3

Funding

This apprenticeship standard has been allocated a maximum funding cap of £5000, which is the anticipated full cost for delivering this standard and the end point assessment