Cabin Crew Apprenticeship

Providing excellent customer service to passengers while ensuring their comfort and safety throughout the flight.

Develop safety focused, service driven cabin crew professionals for the future of aviation.

The Cabin Crew Apprenticeship provides airlines with a new, innovative pathway to attract, develop and retain highly skilled cabin crew talent. Designed to meet the demands of modern aviation, this programme combines rigorous safety training with exceptional customer service development, preparing individuals to perform confidently in a highly regulated, fast paced environment.

This apprenticeship offers a practical, accessible route into cabin crew careers, opening opportunities to a wider and more diverse talent pool while maintaining the highest standards of professionalism, compliance and passenger care. Apprentices develop the behaviours, resilience and operational awareness required to deliver outstanding onboard experiences while prioritising safety at every stage.

By investing in a Cabin Crew Apprenticeship, airlines can build a future ready workforce, strengthen service consistency and support long term talent pipelines through structured, government-recognised training that delivers real impact from day one.

How the Cabin Crew Apprenticeship can work for your airline

Build a structured, future ready cabin crew talent pipeline

Attract new and diverse talent into aviation roles

Develop safety-focused, customer driven professionals from day one

Maintain high standards of compliance and professionalism

Combine operational flying duties with recognised, structured training

Improve consistency in service delivery across cabin crew teams

Support long term workforce planning and retention

Reduce recruitment risk through supported, on the job development

Strengthen employer brand through investment in people and progression

Support succession planning and future cabin crew growth

Industry insight: Cabin Crew Apprenticeships in action

The introduction of the Cabin Crew Apprenticeship marks an important step forward for aviation workforce development. TUI, have highlighted how this apprenticeship creates a faster, more accessible route into cabin crew careers while maintaining the highest standards of safety and service.

This nationally recognised programme demonstrates how airlines can use apprenticeships to attract new talent, widen access to aviation careers and build future ready cabin crew teams.

👉 Read more about the launch of the Cabin Crew Apprenticeship and its impact on the aviation industry.

Important information for applicants

A S Training is the training provider for the Cabin Crew Apprenticeship. We do not employ cabin crew directly or recruit for airline roles.

All cabin crew apprenticeship opportunities are advertised and recruited for by individual airlines. To apply for a position or enquire about vacancies, please contact airlines directly or visit their careers pages for current opportunities.

Curriculum Outline

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Introduction to the Cabin Crew Role

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Passenger Safety & Emergency Procedures

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Customer Service Excellence

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Aviation Operations & Compliance

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Food, Beverage & Retail Service

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Personal Presentation & Professional Development

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Practical Assessments & Certification

This program provides comprehensive training to prepare cabin crew members for a dynamic and rewarding career, ensuring the highest standards of safety, service, and professionalism onboard an aircraft.

The primary responsibility of a cabin crew member is to ensure the safety and well-being of passengers throughout the flight. They are trained to handle security procedures, respond to emergency situations, and administer first aid when necessary. In addition to safety responsibilities, cabin crew deliver exceptional customer service, catering to the diverse needs of passengers, including those with young children, special dietary or medical requirements, and nervous flyers.

This apprenticeship equips individuals with the skills and knowledge to excel in the aviation sector, fostering adaptability, communication, and problem-solving abilities. Whether entering the industry for the first time or advancing within an existing role, this program provides a strong foundation for a successful and fulfilling career in cabin crew operations

Apprenticeship Overview

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Apprenticeship Standard Reference Number

ST0558

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Apprenticeship LAR code

305

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Apprenticeship Level

Level 3

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Maximum Funding band

£5000

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Delivery time

12 Months Practical + EPA

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EPA Awarding Body

Ofqual