Cabin Crew Apprenticeship

Providing excellent customer service to passengers while ensuring their comfort and safety throughout the flight.

What is a Cabin Crew Apprenticeship?

This program provides comprehensive training to prepare cabin crew members for a dynamic and rewarding career, ensuring the highest standards of safety, service, and professionalism onboard an aircraft.

The primary responsibility of a cabin crew member is to ensure the safety and well-being of passengers throughout the flight. They are trained to handle security procedures, respond to emergency situations, and administer first aid when necessary. In addition to safety responsibilities, cabin crew deliver exceptional customer service, catering to the diverse needs of passengers, including those with young children, special dietary or medical requirements, and nervous flyers.

This apprenticeship equips individuals with the skills and knowledge to excel in the aviation sector, fostering adaptability, communication, and problem-solving abilities. Whether entering the industry for the first time or advancing within an existing role, this program provides a strong foundation for a successful and fulfilling career in cabin crew operations.

Curriculum Outline

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Introduction to the Cabin Crew Role

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Passenger Safety & Emergency Procedures

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Customer Service Excellence

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Aviation Operations & Compliance

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Food, Beverage & Retail Service

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Personal Presentation & Professional Development

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Practical Assessments & Certification

Apprenticeship Overview

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Apprenticeship Standard Reference Number

ST0558

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Apprenticeship LAR code

305

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Apprenticeship Level

Level 3

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Maximum Funding band

£5000

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Delivery time

12 Months Practical + EPA

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EPA Awarding Body

Ofqual