Cabin Crew Apprenticeship
Providing excellent customer service to passengers while ensuring their comfort and safety throughout the flight.
What is a Cabin Crew Apprenticeship?
This program provides comprehensive training to prepare cabin crew members for a dynamic and rewarding career, ensuring the highest standards of safety, service, and professionalism onboard an aircraft.
The primary responsibility of a cabin crew member is to ensure the safety and well-being of passengers throughout the flight. They are trained to handle security procedures, respond to emergency situations, and administer first aid when necessary. In addition to safety responsibilities, cabin crew deliver exceptional customer service, catering to the diverse needs of passengers, including those with young children, special dietary or medical requirements, and nervous flyers.
This apprenticeship equips individuals with the skills and knowledge to excel in the aviation sector, fostering adaptability, communication, and problem-solving abilities. Whether entering the industry for the first time or advancing within an existing role, this program provides a strong foundation for a successful and fulfilling career in cabin crew operations.

Curriculum Outline
Introduction to the Cabin Crew Role
Passenger Safety & Emergency Procedures
Customer Service Excellence
Aviation Operations & Compliance
Food, Beverage & Retail Service
Personal Presentation & Professional Development
Practical Assessments & Certification
Apprenticeship Overview
Apprenticeship Standard Reference Number
ST0558
Apprenticeship LAR code
305
Apprenticeship Level
Level 3
Maximum Funding band
£5000
Delivery time
12 Months Practical + EPA